This document sets forth the Compli-Serve Privacy Policy (the “Privacy Policy”) for this Website, (the “Site”). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or any other web sites. Compli-Serve (SA) Pty Ltd including its associated Compli-Serve Companies (“CS”) is a provider of Compliance Risk Management Services and Solutions to the Retail financial services. CS utilises the web for both marketing and service delivery. CS supports ethical use of personal information and subscribes to the privacy policy herein.

Changes in Privacy Policy

All “personal information” (“personal information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) and the personal information that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. CS reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site. If as the result of such changes, you want to alter the ways in which CS is allowed to use your personal information, you can do so by following the procedure described below in the section titled “Updating your personal information and privacy preferences.” You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days. However, if a third party acquire assets in  CS or CS is acquired by, or merged with, another entity, CS may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to the support and knowledge services offered on the Site, CS may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, CS may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

How your personal information is used

CS collects your information in order to record and support your participation in the activities you select. If ,for example, you subscribe to a service, the information is used to register your subscription preferences and rights, if any, and to support or provide other benefits that may be made available to registered subscribers. Your personal information is also used to keep you informed about other products and services of CS and selected third parties, if you have so opted to receive such communications.

CS may collect information about the use of the Site, such as the types of services used and the total users on a daily basis. This information is collected in aggregate form, without identifying any user individually. CS may use this aggregate, non-identifying statistical data for website and service enhancements, statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information

CS recognises and appreciates the importance of responsible use of information collected on this Site. Except in the particular circumstances described in this Privacy Policy, CS will not provide your name to other companies or organizations without your consent.

There are other instances in which CS may divulge your personal information. CS may provide your personal information, if necessary, in CS’s good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of CS or others.

Privacy-related inquiries and complaints

CS takes its users’ privacy concerns seriously. If you believe that CS has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the Managing Director of CS at the

In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the CS Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. Please note that CS is not responsible for the content or privacy practices of non-CS websites to which this Site or any other CS Website may link. You should review the privacy policy of such sites before using these sites.